Answers about VNFlatform services, delivery, engagement, and support
For project-specific questions, book a consultation or email VNFlatform.
General Information
Essential questions to understand who we are, what we do, and who we work with.
VNFlatform takes on unstable products and difficult codebases, moves them toward reliable production, and supports continued delivery.
Primarily CTOs at 5–50 person startups with an MVP or existing codebase, followed by agencies and software companies.
Yes. Scope may cover discovery, design, engineering, release, and support, or engineering from an approved specification.
Yes. VNFlatform is based in Vietnam and collaborates remotely worldwide; timezone overlap is arranged per project.
Services
and Solutions
Details about our AI solutions, consulting offerings, and system capabilities.
VNFlatform takes on unstable products and difficult codebases, moves them toward reliable production, and supports continued delivery.
Scope is selected through discovery or a paid technical audit, then recorded in a written proposal or agreement.
Delivery, product/UI/UX design, mobile, frontend, backend, DevOps, and QA as indicated by the engagement.
Fixed-price milestones, Time & Materials, Dedicated Team, and Maintenance are approved models.
Process & Collaboration
How we approach problems, execute projects, and collaborate with clients.
A 30–45 minute discovery call identifies goals, product state, and the right audit or consultation path.
Work typically uses two-week sprints, weekly updates, and end-of-sprint or milestone demos.
Timing depends on scope; audit and proposal timing is a typical planning range, not an SLA.
Yes. Material changes require written impact on scope, schedule, acceptance, and price.
Engagement
and Support
Post-launch support, maintenance, updates, and system optimization.
Pricing is based on project scope, complexity, and engagement type.
VNFlatform offers fixed-price milestones, Time & Materials, Dedicated Team, and Maintenance.
Dedicated teams require at least two roles; other minimums are project-specific.
Yes, after audit and acceptance. Default 24/7 support is not included.
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