Privacy Policy

1. Scope

This Privacy Policy describes how Công ty TNHH Việt Nam Nền Tảng Phẳng (VNFlatform Co., Ltd.) handles personal data through the VNFlatform website and direct client communications.

2. Data handled by the website

Information provided through our contact forms is processed securely for responding to inquiry requests. The website stores theme and language preferences locally in your browser. Our hosting server processes technical logs (IP address, browser user-agent, requested URL, timestamps) solely for system delivery, performance monitoring, and security defense.

3. Direct contact

When contacting VNFlatform by email, telephone, Facebook, or LinkedIn, we process the contact details and inquiry details you choose to provide. Confidential credentials, production secrets, or private API keys should only be shared via encrypted channels after an NDA is established.

4. Purposes

Contact details are used exclusively to qualify and respond to enterprise inquiries, manage client engagements, protect communications, and comply with applicable laws in Vietnam. Data is never sold, shared with third-party advertisers, or used for unsolicited marketing.

5. Data Retention & Protection

Ordinary inquiry logs that do not lead to an active project agreement are retained for up to 12 months after the last communication before secure deletion. Active engagement records are retained according to statutory accounting and legal requirements.

6. Your Rights

You may request access to, correction of, or deletion of your personal contact data by emailing [email protected].